Top quality excellent service.
Courteous, efficient and very willing to advise and assist me to find what I wanted. Highly recommended.
My mum came here to have some jewellery valued and the service was appalling. The older gentleman was tossing it around "fake, fake, scuffed, old". Horrendous customer service and made my mum feel awful. We have since gone to another jewellers and had excellent valuations. Would not recommend at all.
I've purchased from Dawson's in the past and found the experience very pleasant - the wrapping is lovely! However their attitude and customer service levels have slipped and coupled with the unpleasant comments and the general feeling they give out of not being good enough to shop there, I will not be revisiting. I recently took a Gucci bracelet to them see if it could be mended and was asked "Huh you sure it's real?". It is and perhaps I can understand being asked however the person querying this could have been less rude and more considered in their forthright opinion. A real shame as it's a lovely jewellers but the staff who work there would do well to remember it's the customer's who ensure the shop remains in business.
Very unique jeweller's. Well worth a visit!
Dawson Of Stamford Ltd is a UK Jewelry Store based in Stamford, East Midlands. Dawson Of Stamford Ltd is located at 6 Red Lion St, Stamford PE9 2AJ, UK.
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